When “save link” it should save the work of the current page. It only saves the work form the PREVIOUS page.
Altneratively - allow the link to apper at the TOP of the page.
Also, allow a partial page to be saved.
To my mind improving the save feature is super important. At the moment, when dealing with a large multi-page form, there’s too much risk of data loss prior to form completion (eg., if the internet goes down or if a user accidentally closes their tab), and ideally the current ‘save link’ feature should save all data entered up to the point of clicking the save link (and not remove data on the current page). It would also be extremely helpful to have a related feature by which a user’s workflow is automatically saved every time they progress from one page to the next and/or at a certain time interval (e.g. 5 mins, 10 mins or the like).
Agree 1000% with Richard. We haven’t switched our questionnaires over yet because they are lengthy/detailed and would love to see the “save link” functionality improved first. Please. :)
Agree. I have just had discussions with Help about this. The current behaviour also shows instruction pages when the user logs in again - so the poor client who knows nothing about Gavel’s workflows becomes confused. Also, the page where you click the link just remains there; it is not clear to me, let alone the client, what should be done. But the main issue for me, as is referred to above, is that the page doesn’t save the data entered. Putting the link at the top of the page is a reasonable suggesting, but then again, it’s seems to be a bit awkward there. Just have the link also save the data, and take the user back to that page so the user is reminded of the last entries made.
Gavel’s solutions to almost everything are extremely elegant, but this is not that elegant.
Thank, Peter! Did the Help rep. say that they’re working on this? Any idea where it stands?
Miriam, I’ve just looked through my email exchanges with Help and can’t see anything indicating that this is being looked at. But I’m sure they’ll do something about it eventually.
This is one of the most persistent customer complaints we receive. Being able to move the link to the top of the page would create a much better user experience.
Aletha, is there anything in the works?
@Miriam Shatsky From what I understand, more votes on this will bump it up the Gavel queue for enhancements. I wish I had an answer on when they would release this enhancement.